Privacy Policy

1. Introduction

Tarotely ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, and password when you create an account
• Birth date, birth time, and birth location for numerology and astrology readings
• Partner information for compatibility readings
• Questions you ask during tarot readings
• Payment information processed securely through Plata by mono, LiqPay or Portmone
• Usage data and interaction history with our services

3. How We Use Your Information

We use your data to:

• Generate personalized readings and predictions
• Manage your account and subscription
• Improve our AI models and services
• Send service-related communications
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures including encryption at rest, secure API communication (HTTPS/TLS), and access controls. Your readings and birth data are stored securely and never shared with third-party advertisers.

5. Third-Party Services

We use Plata by mono, LiqPay or Portmone for payment processing, AI providers (Google Gemini, OpenAI) for generating readings, and email delivery services. Each third party is bound by their own privacy policies and data processing agreements.

6. Your Rights

You have the right to access, correct, delete, or export your personal data. Contact us to exercise these rights. You may also delete your account at any time from your profile settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, your personal data is removed within 30 days.

8. Contact

For privacy-related inquiries, please contact us at [email protected].